Collection Specialist
City Master Group Develo...
Employer Active
Posted on 2 Dec
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Manage and monitor accounts receivable to ensure timely collection of outstanding payments.
- Follow up on customer payments and ensure timely collection of all dues.
- Maintain regular communication with clients to address payment delays and ensure commitment to agreed schedules.
- Prepare and submit periodic collection reports to the Finance Department.
- Handle overdue accounts and implement effective solutions to improve collection performance.
- Coordinate with internal departments to ensure accuracy and updates of financial data.
- Negotiate payment plans and settlements with clients while maintaining positive customer relationships.
- Maintain accurate records of all collection activities and update account statuses in the system.
- Collaborate with internal departments such as sales, finance, and legal to resolve billing discrepancies and disputes.
- Prepare regular reports on collection status, aging analysis, and recovery rates for management review.
- Ensure compliance with company policies, industry regulations, and legal requirements during collection processes.
- Recommend accounts for escalation, legal action, or write-off based on established criteria.
- Assist in developing and implementing strategies to improve collection efficiency and reduce bad debt.
- Respond promptly to client inquiries and provide exceptional customer service throughout the collection process.
Desired Candidate Profile
- Bachelor s degree in Finance, Accounting, Business Administration, or a related field.
- 3 to 5 years of proven experience in collections, accounts receivable, or a similar finance role.
- Strong understanding of collection techniques, negotiation strategies, and relevant legal regulations.
- Excellent communication and interpersonal skills for effective client interactions.
- Proficiency in using accounting software and Microsoft Office Suite, especially Excel.
- Demonstrated ability to manage multiple accounts and prioritize tasks efficiently.
- Strong analytical and problem-solving skills with attention to detail.
- Ability to work independently and collaboratively within a team environment.
- High level of integrity and professionalism in handling sensitive financial information.
- Experience working in an office-based, full-time, and long-term role.
Company Industry
- Real Estate
Department / Functional Area
- Finance
- Treasury
Keywords
- Collection Specialist
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City Master Group Develo...