Collection Specialist
EGFCO
Posted on 19 Nov
Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Systematically contact customers (via phone, email, and inperson) regarding overdue accounts and outstanding balances.
- Negotiate and establish repayment schedules based on customers' financial situations and company guidelines.
- Accurately document all collection activities, payment commitments, and conversations in the collection software/ERP system.
- Monitor aging reports and prioritize collections efforts based on the severity and age of the debt.
- Identify and flag accounts requiring escalation or potential legal action.
- Investigate and resolve billing discrepancies and customer disputes quickly and effectively.
- Collaborate with the Billing, Sales, and Customer Service departments to address root causes of payment delays.
- Process credit card payments and other forms of payment according to company policy.
- Prepare regular reports on collection activities, outstanding balances, and recovery forecasts for management review.
Desired Candidate Profile
- Education: Bachelor s degree in Business, Finance, or Accounting preferred.
- Experience: Fresh grade
- Good communication skills
- Ability to negotiate
- Strong attention to detail, organization
Company Industry
- Engineering Design & Consulting
Department / Functional Area
- Accounts
- Taxation
- Audit
- Company Secretary
Keywords
- Collection Specialist
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com