Send me Jobs like this
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
We are looking for a competent and detail-oriented Collection Specialist to contact clients and collect outstanding payments. The role requires balancing the need to maintain trustful client relationships with ensuring timely payments. The Collection Specialist will investigate historical data on debts and bills, resolve billing or credit issues, and monitor accounts to identify overdue payments. The ideal candidate should demonstrate professionalism, persistence, and strong communication skills
What Will You Do
- Monitor customer accounts to identify outstanding debts.
- Follow up on overdue receivables through calls, emails, SMS, and WhatsApp.
- Investigate historical data related to debts and billing records.
- Contact clients to discuss overdue payments and agree on solutions.
- Take proactive actions to encourage timely debt settlement.
- Update account records to reflect collection efforts and account status.
- Prepare and present reports on collection activities and accounts receivable status
Desired Candidate Profile
What Are We Looking For
- Proven work experience in collections, credit control, or customer service.
- Previous experience in tech companies or technology-driven environments is highly preferred.
- Strong knowledge of MS Office and familiarity with ERP & CRM systems (e.g., Salesforce, ZOHO).
- Excellent communication, negotiation, and problem-solving skills.
- Ability to manage difficult conversations with professionalism and tact.
- Analytical mindset with attention to detail.
- Bachelor s degree in Business Administration, Accounting, Finance, or a related field is preferred.
Company Industry
- IT - Software Services
Department / Functional Area
- Finance
- Treasury
Keywords
- Collection Specialist
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
Foodics
Who Are We
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.