Collection Specialist
IGI-Group
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Monitor and manage accounts receivable to ensure timely collection of outstanding payments.
- Contact clients via phone, email, and written correspondence to follow up on overdue invoices.
- Negotiate payment arrangements and resolve billing disputes in a professional manner.
- Maintain accurate records of collection activities and update account statuses in the system.
- Collaborate with internal departments to resolve account discrepancies and escalate issues as needed.
- Prepare regular reports on collection status, aging analysis, and recovery rates for management review.
- Recommend accounts for escalation, legal action, or write-off based on company policies.
- Ensure compliance with company policies, industry regulations, and ethical standards in all collection activities.
- Identify trends in payment delays and propose process improvements to enhance collection efficiency.
- Support month-end and year-end closing processes by providing accurate receivables data.
Desired Candidate Profile
- Bachelor s degree in Finance, Accounting, Business Administration, or a related field.
- 2-4 years of proven experience in collections, accounts receivable, or credit control.
- Strong communication and negotiation skills with the ability to handle challenging conversations.
- Proficiency in MS Office applications, particularly Excel, and familiarity with ERP or accounting systems.
- Excellent organizational skills and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong analytical and problem-solving abilities.
- Demonstrated ability to manage multiple priorities and meet deadlines.
- High level of integrity and professionalism in handling confidential information.
Company Industry
- Banking
- Financial Services
- Broking
Department / Functional Area
- Finance
- Treasury
Keywords
- Collection Specialist
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