Collections Assistant Omniyat Middle East Investments And Management LLC

As Collections Assistant, you will be responsible for constant follow-up and collection of Service Charge payments and debts.

Responsibilities:

Debts Collections Duties

· Payments monitoring against service charge invoices issued.

· Communicate with customers by telephone, email, building positive relationships with owners.

· Recover outstanding debts from consistent follow-up.

· Investigating, responding to and progressing issues and queries to a successful conclusion

· Flag slow paying and/or default customers with respective Building Manager

· Liaise with the Finance and Building Manager where necessary to resolve issues with owners as regards to their dues.

· Escalate delinquent accounts to Legal Department, Rental Dispute Centre, Mollak System

· Document Control - Maintaining client files, proof of the payment in an organized manner

Receivable – Accounting

· Collect CDC, PDC, cash and deposit to bank.

· Generate Statement of Accounts, Service Charge invoices and send to Customers.

· Generate aging report and reconcile Customer Statements on Mollak & ADDA.

· Allocate Unidentified Receipts on Mollak, ADDA

· Generate receipts on Mollak and ADDA software and send them to the owners.

· Allocate unidentified receipt on Mollak and post in accounting system.

· Handle disputed invoices and liaise with Finance team to adjust the service charge invoices accordingly.

General Responsibilities

· Working closely together with Finance team to familiarize oneself with Service Charge billing and invoicing status.

· To deal with and manage correspondence from and to owners.