Collections Officer
Confidential Company
Multiple VacanciesEmployer Active
Posted 30+ days ago
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Experience
1 - 2 Years
Monthly Salary
AED 2,500 - 3,500 ($676 - $946)
Job Location
Other - United Arab Emirates (UAE)
Education
Secondary School, Diploma, Any Graduation
Nationality
Any Nationality
Gender
Female
Benefits
Incentive
Vacancy
5 Vacancies
Job Description
Roles & Responsibilities
We are hiring for the position of Collections Officer
Other Benefits: As per company norms
ALLTEL REQUIREMENT FOR TELECALLERS - Terms and condition as mentioned below:
- Candidates should be on Husband / Spouse / Fathers VISA
- Minimum Experience 6 month to 2 years in Banking /collection Filed.
- Candidates should be able to join immediately
- Candidate should be residing in Sharjah --- Buheira Corniche preferred
- Even candidates with India experience who have shifted to UAE RECENTLY and looking for a break and meet the above requirement are welcome
- Salary Band 2500- 3500 per month with lucrative incentives which can go up to AED10K per month based on collections performance
- Candidates should be in UAE.
- Preferred Female Candidates
We are looking at someone who want to make a long term career in the organization and also grow with us and hence request you to add the above points and look for suitable candidates
Job Overview
Alltel is interested in hiring a dedicated and hardworking individual as a Tele-caller to join our Collections Department.
Your main goal is to maximize the resolution by reaching out to existing customers.
As a Tele caller, you are responsible for convincing customers over the phone email WhatsApp social sites entirely.
You are also responsible for solving queries in regard to the product or service provided by the company.
In addition to this, you should collect desired information from the clients and maintain healthy relations with them.
You are required to understand the customer's requirements and demands and get the payments collected efficiently.
You are also required to write down important information provided by the customer and follow up with them on a regular basis.
As an ideal candidate, you should be an excellent communicator with convincing abilities. Great report-writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.
If you are ready to take up these duties and responsibilities of Tele caller, then apply right away. We will love to meet you.
Responsibilities:
Answering phones and convincing the customers of the outstanding debt owed by them and also the product and services offered by the company.
Contacting existing customers as well as prospective customers using scripts.
Obtaining customer information and other relevant data.
Asking questions to the customer and understanding their specifications.
Resolving queries and issues related to the products and services.
Making recordings of all the phone calls and collection deals.
Regular follow-ups on Promises made by customers and also chase the customers and get the resolutions done
Attending to customer queries related to outstanding and get them resolved from bank.
Maintaining the database of the customers on a regular basis.
Suggesting solutions based on customer needs and requirements.
Desired Candidate Profile
Requirements · High school, Puc, Graduates, diploma or equivalent. · Work experience as a Tele caller, Collector, or a similar role in the Collections Department. · Preference would be given to those who have worked in a Collection Agency currently handling the collection cases for any bank / BFSI client. · Great interpersonal skills. · Exceptional oral and written communication skills. · Strong organizational skills. · Ability to work in a team or individually as and when required. · Ability to manage and handle multiple tasks. · Outstanding problem-solving skills. · Exceptional attention to detail. · Hard-working and Smart Working individual. · Good time management abilities. · Strong decision-making skills.
Employment Type
- Full Time
Company Industry
- Banking
- Financial Services
- Broking
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Collections Officer
- Tele Caller
- Collector
- BFSI
- Collection Cases
- Handling Calls
- Customer Handling
- Collection Management
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Confidential Company
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