Collector / Debt Collection Officer

Jotun Technover P SPA

Responsibilities: 

• Follow up with customers via phone, email, and in-person visits to ensure timely payment of outstanding invoices.
• Coordinate with the finance and sales teams to resolve payment issues or disputes that may delay collections.
• Prepare and submit required documents to customers (invoices, statements of account, payment certificates, or supporting documentation) to facilitate payment processing.
• Visit customer offices, including governmental entities, to follow up on payment approvals and outstanding receivables.
• Maintain an updated record of collection activities, customer communications, and payment status.
• Assist in reconciling customer accounts and verifying payment allocations when required.

Competencies for this Position:

• Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.
• Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.
• Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.
• Makes an impact; convinces and persuades others; promotes plans and ideas successfully.