Commercial Advisor
INTELCIA
Employer Active
Posted 20 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
The client manager in charge of receiving calls is responsible for answering incoming calls from clients. Its role is to identify their needs and provide a solution as quickly as possible. Sometimes, they must also finalize sales, reporting to the team leader, their main tasks consist of:
- Receive incoming calls from clients
- Actively listen to interlocutors
- Identify their needs, analyze their requests and guide them
- Maintain the highest quality of service to the client
- Guarantee the achievement of the project's quantitative and qualitative objectives.
Before taking charge of the mission, a complete training is provided to prepare them for the responsibilities that will be entrusted to them.
Desired Candidate Profile
NA
Company Industry
- Call Center
- BPO
- KPO
- Outsourcing
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Commercial Advisor
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