Commercial Agent Kavak Mexico

You will be the face of our company, helping customers navigate the process of buying or selling pre-owned cars.

You will guide customers through the process of buying or selling pre-owned vehicles while ensuring a seamless and professional customer experience. Your role is essential in building trust, maintaining client relationships, and delivering excellence in automotive retail.

Requirements

• English proficiency, as well as Arabic.
• Positive attitude and integrity to build trust and achieve success while offering a jaw-dropping experience to our customers
• Minimum 1–2 years of experience in Customer facing roles, Call Center, Appointment Coordination, or a related role.
• Confident using CRM, scheduling tools, and digital communication platforms.
• Customer-first mindset with a calm, professional, and solution-oriented approach.
• Team player who collaborates effectively with teams.
• Excellent verbal and written communication skills
• A deep understanding of our value proposition and the ability empathise with others
• Ability to handle rejection, stay motivated, and adapt to changing circumstances

Benefits

• Life insurance
• Preferential price for retail cars upon completion of probation period
• 22 working days of holidays
• Diverse and inclusive company culture: our team that spans continents, cultures, and backgrounds. This diverse workforce brings together a wealth of ideas and experiences, enriching your professional journey