Commercial Director Four Seasons Hotel

About the role:

To direct and oversee all marketing activities with the support of teams, including Sales, Catering, Conference Services, Public Relations, and Revenue Management for the Hotel, and ensure that all activities and bookings are focused on yielding maximum revenue per room occupied.

People Leadership Skills

Recruit, select, and familiarise marketing department personnel with the Hotel and their functions.

Train and guide marketing department personnel in the performance of their duties as to specific position responsibilities, performance techniques, reporting procedures, etc.

Conduct performance evaluations and follow up with Marketing department personnel.

The ability to build a positive working environment.

Maximize Hotel Revenue

Implement activities that positively impact hotel Rev Par performance

Monitor competitive hotels to ensure continual market share improvement.

Develop, coordinate, and implement programs to increase profitable sales in all product areas.

Monitor and identify current and future business trends to ensure profitable sales in periods of low and high demand.

Manage the hotel's Yield Management program, including the transition to a more robust dynamic pricing model.

Ensure accuracy of definite bookings, plus contracted group and corporate accounts.

What You Bring

Requires a working knowledge of division operations.

Working knowledge is generally learned on the job.

Requires the ability to operate computer equipment and other Commercial systems.

Requires reading, writing, and oral proficiency in the English language.

More than 5 years of experience.

What We Offer:

Competitive salary, wages, and a comprehensive benefits package

Excellent training and development opportunities

Complimentary dry cleaning for employee uniforms/ business attire.

Complimentary employee meals

Complimentary stays at Four Seasons properties (based on availability), with discounted meals.

Dental and medical/disability/life insurance

Retirement pension plan

Employee service awards

Annual employee party/social and sports events

Schedule & Hours

Full time job with 5 working days a week. For Supervisors & Managers