Commercial Director

Client of Foreground

Key Responsibilities:

1. Commercial Strategy & Business Growth:

• Develop and implement comprehensive commercial strategies aimed at increasing revenue and expanding market share within the tourism sector.
• Lead the development of pricing strategies for tourism packages, ensuring competitiveness while maximizing profitability.
• Monitor market trends and adjust business strategies accordingly to stay ahead of industry developments.
• Collaborate closely with senior leadership to set ambitious sales targets and regularly review performance against these goals.
• Ensure that all commercial activities adhere to relevant regulations and industry standards.

2. Financial Management & Revenue Growth:

• Oversee budgeting, resource allocation, and financial forecasting to achieve revenue targets.
• Analyze market data to identify growth opportunities and provide detailed reports to senior management on performance metrics and KPIs.
• Drive gross profit growth by managing costs effectively and exploring new revenue streams.
• Work closely with sales and marketing teams to align efforts towards meeting and exceeding financial objectives.

3. People Management & Leadership:

• Lead, mentor, and develop a high-performing sales and marketing team, fostering a culture of continuous improvement.
• Design and implement training programs to enhance team capabilities, particularly in sales effectiveness and customer service.
• Ensure exceptional customer service and satisfaction by developing innovative package offerings and ensuring seamless service delivery.
• Establish strong relationships with key stakeholders, suppliers, and partners to negotiate favorable contracts and enhance the companys market presence.

4. Operations & Process Optimization:

• Oversee the operational aspects of tourism offerings, ensuring that service delivery meets both customer expectations and company standards.
• Collaborate with the operations team to optimize processes and improve efficiency, ensuring a seamless experience for customers.
• Continuously innovate and refine package offerings to stay competitive in the market and attract a diverse range of customers.

Mandatory Requirement:

• A proven track record in the tourism sector is essential, with significant experience in commercial growth and revenue management.

Qualifications:

• Bachelors degree in business administration, tourism management, or a related field (MBA preferred).
• Extensive experience in package pricing, revenue management, and market analysis within the tourism sector.
• Strong leadership skills, with a history of leading and inspiring teams to achieve significant results.
• Excellent negotiation, communication, and relationship management skills.
• Proven ability to develop and implement successful commercial strategies in a fast-paced environment.