Community Liaison Officer (CLO)

Scatec Vietnam

Main responsibilities

• Establish and maintain strong relationships between the project and local communities, fostering trust and collaboration.
• Promote continuous community engagement by creating opportunities for involvement and open dialogue.
• Act as the key liaison between the project and community stakeholders, including facilitating meetings and consultations.
• Ensure timely and transparent communication of project updates to communities and relevant stakeholders.
• Develop and maintain stakeholder databases, including community profiles, expectations, and engagement records.
• Manage community feedback and grievance mechanisms, escalating critical issues to project and line management.
• Coordinate with project teams and local authorities on resettlement activities and communication of local employment opportunities.
• Identify, develop, and support community development initiatives and partnerships aligned with sustainability objectives, while providing regular activity reports.

Qualifications and competencies

• Bachelor s degree in Social Studies or a related field.
• Good understanding of local and governmental practices, with strong knowledge of community culture, language, and customs.
• Proficient in MS Office and general IT tools; able to prepare reports in English.
• Flexible and adaptable to changing environments and operational needs, with a valid driver s license.
• Minimum 2+ years of experience in community-related roles is an advantage.
• Exposure to socio-economic development, stakeholder management, strategy development, and project management is a plus.

Personal characteristics

It is part of every employees terms of reference to contribute to Scatec's vision: Improving our Future and adhere to our company values which are:

• Predictable: demonstrate clear communication and listening skills, shares information in an open and honest way
• Driving results: demonstrate determination, pro-activeness, can prioritise and work independently
• Changemaker: demonstrate entrepreneurship, can challenge, fast learner, take initiates and adjust
• Working together: demonstrate teamwork, shares responsibilities, can compromise, has a can-do attitude