Community Specialist

realme

Posted on 12 Nov

Experience

2 - 5 Years

Job Location

Cairo - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Manage and engage with the community on platforms such as social media, forums, Discord, Slack, or branded platforms.
  • Respond to community questions, comments, and feedback in a timely and helpful manner.
  • Help execute community engagement strategies and campaigns to boost participation and retention.
  • Monitor community health and sentiment; escalate issues or insights to relevant teams.
  • Organize and promote online/offline community events, such as AMAs, webinars, meetups, or content collaborations.
  • Collaborate with marketing, product, and customer support teams to ensure consistent messaging and support.
  • Assist in creating community content, including newsletters, discussion prompts, guides, or FAQs.
  • Track community growth, engagement, and report on KPIs regularly.
  • Support onboarding of new community members and maintain a welcoming environment.

Desired Candidate Profile

  • Proven experience as a Community Specialist, Social Media Manager, or similar role.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills with a customer-focused mindset.
  • Familiarity with community platforms and tools (e.g., Discord, Facebook Groups, Reddit, Circle, Discourse).
  • Ability to analyze engagement metrics and suggest improvements.
  • Creative thinking and problem-solving skills.
  • Highly organized, self-motivated, and able to manage multiple tasks simultaneously.

Company Industry

  • Consumer Durables
  • Consumer Electronics

Department / Functional Area

  • Administration

Keywords

  • Community Specialist

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realme

https://wuzzuf.net/jobs/p/9q78rkunmkbq-community-specialist-realme-cairo-egypt