Community Strategy & Operations Consultant,

SupportYourApp

What you will do:

• Conduct follow-up calls
• Handle operational conflicts and issues, by investigating and resolving conflicting situations
• Engage top performers to identify best practices and replicate successful methods within the community
• Coordinate scheduling by matching confirmed photoshoots with available photographers through calls, or emails
• Manage photographer performance by providing feedback, retraining, and follow-up primarily via calls
• Address rule compliance issues, escalating cases when necessary

What you need to succeed in this role:

• Native Arabic and excellent French and English (both written and verbal at C1 level) is a must
• Solution-oriented mindset with solid project management skills
• Experience within the foodtech industry
• Experience handling data in Google Sheets, including knowledge of filters, formulas, pivot tables is a must
• Ability to organize tasks, set priorities, and drive execution autonomously
• Proactive approach with strong ownership of tasks and responsibilities
• Detail-oriented approach
• Excellent communication and interpersonal skills
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)

Will be a great plus:

• Experience with Hubspot