Computer Lab Assistant- Faculty of Engineering

The British University In Egypt

Computer Lab Assistant- Faculty of Engineering

Job Purpose

Computer Lab Assistant provides technical and administrative support in the computer laboratories of the Faculty of Engineering including computer lab technology and software applications, ensuring smooth operations, proper maintenance of lab computers, and assistance to students and faculty during labs and independent work.

Job Responsibilities

- Set up, maintain, and troubleshoot hardware, software, and network systems in the computer labs.

- Install, update, and configure engineering software applications and operating systems.

- Ensure printers, scanners, and other peripherals are operational and properly maintained.

- Monitor lab usage and enforce university policies regarding proper use of equipment and internet access.

- Assist faculty members during labs by ensuring systems are ready and functioning.

- Provide basic support to students in using lab software, saving files, and operating lab equipment

- Monitor and manage system backups, software licenses, and antivirus protections.

- Maintain inventory of lab equipment and software licenses.

- Report equipment failures or issues to IT or the relevant department for repair or replacement.

- Maintain usage logs and generate regular reports on lab utilization.

- Ensure compliance with university IT security, data protection, and health and safety policies.

- Support accessibility and inclusive practices in the lab for students with special needs.

- Assist in the planning and implementation of upgrades or lab improvements.

- Undertake various duties as assigned by line manager.

Job Requirements

Educational Qualifications

- Diploma or Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.

Experience

- 1 3 years of experience in computer lab support or a similar technical environment, preferably within an academic institution.

Technical Skills

- Proficient in Windows, Linux, and commonly used engineering software (e.g., AutoCAD).

- Strong troubleshooting and problem-solving skills.

Competencies

Core:

- Interpersonal Skills

- Collaboration

- Integrity & Accountability

- Results Focus

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