Computer Lab Assistant
The British University In Egypt
Posted on 27 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Set up, maintain, and troubleshoot hardware, software, and network systems in the computer labs.
- Install, update, and configure software applications and operating systems.
- Ensure printers, scanners, and other peripherals are operational and properly maintained.
- Monitor lab usage and enforce university policies regarding proper use of equipment and internet access.
- Assist faculty members during labs by ensuring systems are ready and functioning.
- Provide basic support to students in using lab software, saving files, and operating lab equipment.
- Monitor and manage system backups, software licenses, and antivirus protections.
- Maintain inventory of lab equipment and software licenses.
- Report equipment failures or issues to IT or the relevant department for repair or replacement.
- Maintain usage logs and generate regular reports on lab utilization.
- Ensure compliance with university IT security, data protection, and health and safety policies.
- Support accessibility and inclusive practices in the lab for students with special needs.
- Assist in the planning and implementation of upgrades or lab improvements.
- Undertake various duties as assigned by HOD/Dean.
Desired Candidate Profile
Educational Qualifications:
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
Experience:
- 1 3 years of experience in computer lab support or a similar technical environment, preferably within an academic institution.
Technical Skills:
- Proficient in Windows and commonly used software.
- Strong troubleshooting and problem-solving skills.
- Solid experience in MAC OS X installation, including Systems Recovery, Backup tools, Hardware maintenance, NLE Software Setup, Blackmagic and Video board familiar, SAN Storages Management, Apple Compatibility with Windows, MAC OS X administration.
- For applicants to the post of Multi-media Apple lab, it required that candidates must have previous experience in working in Apple lab.
Competencies:
Core:
- Interpersonal Skills
- Collaboration
- Integrity & Accountability
- Results Focus
Company Industry
- Education
- Training
- Teaching
- Academics
Department / Functional Area
- IT Hardware Support
- IT Hardware Repair & Maintenance
Keywords
- Computer Lab Assistant
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The British University In Egypt
https://www.bue.edu.eg/computer-lab-assistant---faculty-of-art-and-design-
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