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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
The Role of the Concierge Agent
Respond to a wide variety of guest requests by accurately assessing needs and preferences, delivering personalized recommendations, and adding thoughtful touches to ensure exceptional guest satisfaction, all while upholding Four Seasons standards and policies.
About Four Seasons Red Sea
Set along the breathtaking Red Sea coast, Four Seasons Red Sea offers a truly unique luxury experience, combining natural beauty with world-class hospitality. The property features elegant accommodations, exceptional dining experiences, and curated leisure and wellness facilities designed to create unforgettable stays for every guest.
Area of Responsibility
Concierge
Knowledge and Skills
Minimum 1 year of Front Office or related experience preferred
Previous experience with Opera PMS is an advantage
Strong ability to build rapport and connect with guests
Bilingual candidates and experience in luxury hospitality preferred
Excellent command of English (written and spoken)
Strong service mindset and teamwork skills
High attention to detail and ability to work in a fast-paced environment
Flexibility to work various shifts, including weekends and holidays
Clean criminal record required
On-the-job training provided
What to Expect
Competitive net salary in a tax-free environment
Accommodation and transportation provided by the hotel
Paid annual leave and public holidays
Home leave tickets
Complimentary employee meals
Medical and life insurance
Employee Assistance Program
Worldwide complimentary room nights with Four Seasons
Laundry/dry cleaning for work attire
Growth and development opportunities
Localization Opportunity
In line with our commitment to Saudi Vision 2030, this role is open to Saudi Nationals.
Desired Candidate Profile
About Four Seasons:
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Soon to be one of the region s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.Company Industry
- Hotels
- Hospitality
Department / Functional Area
- HR
- Human Relations
- Industrial Relations
Keywords
- Concierge Agent
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Four Seasons Hotel
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
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