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Experience
15 - 20 Years
Job Location
Education
Any Graduation
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
What You'll Do
- Provide leadership for Delivery engagements with an overall objective of driving customer happiness and Program success
- Participate in strategic and tactical planning for CS4I in the account
- Builds on-going customer relationships
- Onsite stake holder management CIO, IT/Transformation Director, Operations Head, and Business Heads (CCO, CBO)
- Manage multiple stakeholders on projects - manage expectations, alignment and communications with customers and stakeholders through cadenced meetings, reports, statuses, reviews etc
- Point of escalation as per below layered escalation path: Project Manager->Program Director/Delivery lead->Consulting Account Director->Regional V
- Work collaboratively with Program Director & Solution Owner for the Delivery Track:
- Support Oracle delivery team in resolution of client dependencies/risks & getting crucial stake holder alignment/support
- Be the customer advocate with the program team to address customer concerns & identify workable solutions
- Timely & proactively report to Regional Head any key concerns that cannot be resolved with program team or with client
- Foster a positive team environment that promotes professionalism, trust, and accountability
- Setup alignment calls/mechanisms between various Oracle teams involved in the account
- Support Business development on Comms network/ apps opportunities
- Work cohesively with Oracle Consulting Sales Director to support the ongoing sales opportunities or help develop the sales pipeline in the account/country
- Periodically follow up on Milestone sign-offs, invoicing & collections
- Work towards developing relationships with customer Finance, procurement & Vendor Management teams
- Provide regular updates and insights on the account
- You are required to follow Oracle s code of conduct
- Oracle strongly believes in promoting healthy work environment and expects all its employees to respect views of other Oracle s employees, clients and partners
Desired Candidate Profile
Experience of leading BSS/OSS Transformation programs/consulting engagements will be preferred
- Have a clear understanding of RACI and how it applies in the program(s) under execution
- Ability to work with cross-functional teams to establish and maintain our roadmap, setting appropriate expectations and ensuring our product and services meet our high operational excellence standards
- Demonstrated ability to think broadly and strategically
- Superior verbal and written communication skills as well as presentation skills in English are critical for this role
- Judgment, maturity, negotiation/influence skills, analytical skills and leadership skills
- Ability to work across and engage individuals and teams located across multiple geographies and or cultures
- Experience interacting with both business and IT/Technology staff at all levels including the executive level
- Solid analytical, planning, and interpersonal skills with an ability to handle competing demands
- Strong knowledge and understanding of business need with the ability to establish/maintain high level of customer trust and confidence
- 15-20 years of experience in Communications Consulting with at least 5 plus years in customer facing/engagement roles at leadership level
- At least 10 years of experience working in Middle East region
Company Industry
- IT - Software Services
Department / Functional Area
- Corporate Planning
- Consulting
- Strategy
- M&A
Keywords
- Consulting Project Technical Director - Telecom BSS/OSS
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Oracle
Oracle Communications/strong> helps network operators, digital service providers, and enterprises accelerate their move to the cloud, modernize networks, deliver customer-centric experiences, and drive new revenue streams. Our portfolio spans core network, cloud native solutions, and business and operational support systems (BSS/OSS), enabling innovation in 5G, IoT, and beyond./p> We are seeking a seasoned professional to join our team and drive mission-critical transformation initiatives within the telecommunications space. In this role, you will help customers leverage Oracle Communications robust suite of solutions, delivering high-impact outcomes across BSS/OSS modernization, cloud adoption, and next-generation technologies. Your leadership, strategic vision, and ability to foster cross-functional collaboration will be essential in enabling our clients to achieve their business objectives and stay ahead in a rapidly evolving industry landscape./p>
https://eeho.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/309993