Contact Center Jobs in Riyadh

• 1 - 7 Years
• Riyadh - Saudi Arabia

Responsible for resolving customer issues, managing shipments, quoting prices, and promoting company values as a Contact Center Agent.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Oversee customer service representatives, provide feedback, strategize operations, and ensure high-quality service delivery with strong leadership and communication skills.

• 12 - 18 Years
• Riyadh - Saudi Arabia

Lead customer experience consulting, develop strategies, oversee implementation, and mentor teams while driving growth and transformation aligned with Saudi Vision 2030.

• 5 - 10 Years
• Riyadh - Saudi Arabia

Lead delivery execution of Dynamics 365 CRM, ensuring customer service excellence and operational efficiency through data governance and integration.

• 2 - 4 Years
• Riyadh - Saudi Arabia

Create engaging instructional content for onboarding and skills training, utilizing design tools and collaborating with trainers to meet business needs.

• 2 - 8 Years
• Riyadh - Saudi Arabia

Manage AI agent customer experience operations, oversee performance monitoring, and enhance training while collaborating with teams to improve CX metrics.

• 6 - 11 Years
• Riyadh - Saudi Arabia

The role involves prospecting, discovery, workflow mapping, and defining success metrics for AI-driven customer experience solutions, requiring strong CX knowledge and communica...

• 1 - 6 Years
• Riyadh - Saudi Arabia

Coordinate HR Enablement and Immigration processes, manage employee transitions, ensure compliance with laws, and support talent management in the MENA region.

• 2 - 7 Years
• Riyadh - Saudi Arabia

Monitor agent interactions, provide feedback, develop quality standards, analyze performance trends, and ensure compliance in customer service.