Contact Center Jobs

• 2 - 6 Years
• Tunis - Tunisia

Job Title: Contact Center Sales Supervisor - ROW - Temp (6 months) for the Italian Market Location: Tunis, Tunisia Report to: Contact center sales Manager Overview: As a salesco...

• 2 - 6 Years
• Giza - Egypt

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficie...

• 2 - 5 Years
• Giza - Egypt

Ability to act as single point of contact for NCR Financial customers with Incident Management Services Accountable for continuously receiving and handling high volumes of custo...

• 1 - 3 Years
• Riyadh - Saudi Arabia

Requirements Bilingual fluency in Arabic and English u2014 spoken and written u2014 essential for KSA family guests. Prior experience in a contact centre, customer service, or s...

• 5 - 12 Years
• United Arab Emirates - United Arab Emirates

The role involves designing Contact Center solutions using Avaya and Cisco, requiring strong technical, business, and consulting skills for customer engagement.

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Collaborate on solution architecture, ensure integration readiness, comply with standards, and document technical governance for contact center technologies.

• 1 - 4 Years
• Dubai - United Arab Emirates

Monitor and evaluate calls, report results, ensure quality standards, and possess strong communication skills in both English and Arabic.

• 2 - 7 Years
• Cairo - Egypt

Ensure premium customer experience, manage contact center operations, monitor KPIs, and lead team development with strong analytical and communication skills.

• 12 - 17 Years
• Abu Dhabi - United Arab Emirates

Lead Contact Center Technology strategy, ensuring integration, modernization, and omnichannel capabilities while managing vendor relationships and fostering collaboration.

• 1 - 5 Years
• Cairo - Egypt

Handle customer interactions, resolve inquiries, achieve KPIs, and maintain data accuracy while collaborating with teams in a luxury service environment.

• 1 - 4 Years
• Sharjah - United Arab Emirates

Job Purpose: Provide & deliver a professional one-stop customer service and create a positive impression of the bank over the phone in line with bank s established standards ope...

• 5 - 7 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage contact center operations, ensuring adherence to service level agreements and key performance indicators while driving customer excellence and team performance.

• 1 - 6 Years
• Dubai - United Arab Emirates

Fakeeh Health is a pioneering healthcare group brought to the UAE by the esteemed founders of Fakeeh Care Group, KSA. With a strong legacy in clinical excellence, research & inn...

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Provide support for Carrier Contact Center operations, ensuring SLA adherence, effective communication, and troubleshooting for technical issues in network services.

• 1 - 3 Years
• United Arab Emirates - United Arab Emirates

Provide & deliver a professional one-stop customer service and create a positive impression of the bank over the phone in line with bank s established standards operating proced...

• 0 - 2 Years
• Riyadh - Saudi Arabia

Handles inbound and outbound communications, updates customer information, achieves KPIs, and requires strong communication and customer service skills.

• 0 - 3 Years
• Al Kuwait - Kuwait

Handle inbound calls, resolve customer issues, promote products, and meet performance metrics; requires excellent communication and problem-solving skills.

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide excellent customer service by resolving inquiries, managing call time, and maintaining accurate records while demonstrating strong communication and problem-solving skills.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer service, resolve complaints, utilize CRM software, and maintain customer records while demonstrating active listening and multitasking skills.

• 3 - 5 Years
• Ajman - United Arab Emirates (UAE)

Perform outbound telesales for customer retention and sales, utilizing objection handling and cross selling techniques to achieve targets.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage and support enterprise voice infrastructure, including Cisco Voice and Cisco Voice Gateway solutions. Configure, maintain, and troubleshoot Ribbon Session Border Controll...

• 6 - 12 Years
• Gurgaon/Gurugram , Hyderabad , Pune - India

MEET COMPASS We are a Business Process Outsourcer (BPO) committed to fostering brand growth through outstanding customer experiences. Compass was founded by e-commerce pioneers ...

• 1 - 5 Years
• Amman - Jordan

Oversee Quality Assurance and Training, manage metrics, design programs, analyze performance, and develop team skills in Contact Center Operations.

• 10 - 30 Years
• Egypt - Egypt

We are looking for an Operations Manager who runs a contact center through clear thinking and early action, not through firefighting and churn. This role owns the performance of...

• 5 - 10 Years
• Agadir - Morocco

Reporting to the Regional Director in Agadir and a member of the management committee, you will lead and manage all activities and human resources at your site, ensuring complia...

• 1 - 4 Years
• United Arab Emirates - United Arab Emirates

This position is responsible for the business development with existing and potential customers to achieve sales target and market share. Identify, manage and secure existing an...

• 2 - 4 Years
• Cairo - Egypt

We are seeking a dynamic and experienced Speech Analyst to support the next phase of growth and innovation for Foundever s English-speaking markets. The ideal candidate will be ...

• 1 - 6 Years
• Riyadh - Saudi Arabia

1. Governance & Programme Management Coordinate and lead the cross-functional working group (CX, Digital, IT, Operations, Marketing, Retail, MIS, Compliance, HR, Finance). Defin...

• 1 - 5 Years
• Dubai - United Arab Emirates (UAE)

Monitor telesales calls, provide feedback, analyze performance metrics, develop quality assurance procedures, and enhance customer service skills in a telesales environment.

• 5 - 7 Years
• Cairo - Egypt

Implement, and administer enterprise network infrastructure including routers, L2/L3 switches, wireless solutions, load balancers, and remote access technologies to ensure high ...