Contact Center Jobs

• 5 - 7 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage contact center operations, ensuring adherence to service level agreements and key performance indicators while driving customer excellence and team performance.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Provide support for Carrier Contact Center operations, ensuring SLA adherence, effective communication, and troubleshooting for technical issues in network services.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical expertise for Contact Centre Solutions, manage vendor quality, support projects, and ensure operational excellence with strong communication skills.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical expertise for Contact Centre Solutions, manage vendor quality, support projects, and ensure operational excellence with strong communication skills.

• 4 - 9 Years
• Doha - Qatar

Provide excellent customer service through various channels, manage reservations, and support sales while demonstrating problem-solving and communication skills.

• 12 - 17 Years
• Abu Dhabi - United Arab Emirates

Lead Contact Center Technology strategy, ensuring integration, modernization, and omnichannel capabilities while managing vendor relationships and fostering collaboration.

• 8 - 10 Years
• Dubai - United Arab Emirates

Responsible for maintaining submarine systems, troubleshooting cable faults, coordinating upgrades, and managing international carrier services with strong technical skills in t...

• 1 - 3 Years
• Egypt - Egypt

Provide operational assistance for booking requests, ensuring timely resolutions and high customer satisfaction in the travel industry with strong communication skills.

• 5 - 7 Years
• United Arab Emirates - United Arab Emirates

Organize and supervise team operations, provide training, monitor financial performance, implement policies, and enhance customer experience in Contact Centre.

• 3 - 5 Years
• Abu Dhabi - United Arab Emirates

Organize and supervise customer service operations, provide training, monitor performance, and promote organizational values while ensuring compliance with policies.

• 3 - 5 Years
• Dubai - United Arab Emirates

Organize and supervise customer service operations, provide training, monitor performance, and ensure compliance with policies while promoting team development.

• 3 - 8 Years
• United Arab Emirates - United Arab Emirates

Supervise customer service operations, provide training, monitor performance, and ensure compliance with policies while promoting team development and organizational values.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates

Supervise Customer Care Unit, provide training, manage service quality, ensure compliance, and enhance processes with strong leadership and problem-solving skills.

• 1 - 7 Years
• Kuwait - Kuwait

Responsible for resolving customer needs, utilizing IKEA systems, providing solutions, and demonstrating strong communication and analytical skills in a fast-paced environment.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates

Supervise customer service operations, ensure financial performance, implement policies, and promote continuous improvement while providing training and support to team members.

• 1 - 7 Years
• Egypt - Egypt

Provide operational assistance for booking requests, ensuring timely resolutions and high customer satisfaction with a focus on service quality and efficiency.

• 1 - 7 Years
• Riyadh - Saudi Arabia

Responsible for resolving customer issues, managing shipments, quoting prices, and promoting company values as a Contact Center Agent.

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide excellent customer service by resolving inquiries, managing call times, and maintaining accurate records while demonstrating strong communication and problem-solving ski...

• 1 - 5 Years
• Dubai - United Arab Emirates (UAE)

Monitor telesales calls, provide feedback, analyze performance metrics, develop quality assurance procedures, and enhance customer service skills in a telesales environment.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Responsible for patient calls, maintaining KPIs, promoting hospital services, and ensuring customer satisfaction with effective communication and interpersonal skills.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer service by managing patient calls, scheduling appointments, and maintaining confidentiality while adhering to hospital policies.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

The role involves managing contact center technologies, ensuring system reliability, optimizing performance, and collaborating with cross-functional teams to enhance customer ex...

• 8 - 12 Years
• United Arab Emirates - United Arab Emirates (UAE)

Leads call center operating model redesign, performance optimization, and governance while requiring expertise in CRM systems and data analysis.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Seeking a Workforce Management Specialist to optimize forecasting, scheduling, and capacity planning in a Contact Center, requiring strong analytical skills and WFM tool knowledge.

• 1 - 3 Years
• Sharjah - United Arab Emirates (UAE)

Provide exceptional customer service by managing patient calls, scheduling appointments, and ensuring satisfaction while adhering to quality standards.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer service by managing patient calls, scheduling appointments, and ensuring satisfaction while adhering to quality standards.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide exceptional customer service by managing patient calls, scheduling appointments, and ensuring satisfaction while adhering to performance metrics and communication standa...

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer service by managing patient calls, scheduling appointments, and ensuring satisfaction while adhering to healthcare regulations.

• 12 - 18 Years
• Dubai - United Arab Emirates (UAE)

Manage contact center operations, ensure customer service excellence, develop service standards, and conduct audits with a preferred bachelor's degree.

• 3 - 8 Years
• Dubai , Sharjah - United Arab Emirates (UAE)

Review and assess agent performance, monitor call quality, analyze data, provide feedback, and ensure compliance with quality standards in customer service.