Contact Center Jobs

• 3 - 4 Years
• Dubai - United Arab Emirates (UAE)

Responsible for implementing and configuring contact center solutions, analyzing requirements, coordinating with stakeholders, and providing technical support and documentation.

• 5 - 7 Years
• Dubai - United Arab Emirates (UAE)

Oversee contact center operations, ensuring high-quality customer service, meeting KPIs, and supporting team development while maintaining customer retention.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Responsible for handling inbound and outbound calls, addressing customer inquiries, and providing support while meeting performance targets in a fast-paced environment.

• 1 - 3 Years
• United Arab Emirates - United Arab Emirates

Provide professional customer service, handle inquiries, convert sales opportunities, and ensure compliance with bank policies while achieving quality and productivity targets.

• 2 - 7 Years
• Tunisia - Tunisia

Create training materials and deliver coaching programs while ensuring continuous improvement and providing feedback in a sales environment with strong organizational skills.

• 27 - 30 Years
• Cairo - Egypt

Support customer service delivery in the Contact Centre, manage procedures, training, and ensure seamless member experience with strong communication skills.

• 4 - 6 Years
• Egypt - Egypt

Design and implement contact center solutions, optimize performance metrics, and ensure compliance with regulations while integrating with IT systems.

• 3 - 5 Years
• Abu Dhabi - United Arab Emirates

Organize and supervise customer service operations, provide training, monitor performance, and promote organizational values while ensuring compliance with policies.

• 3 - 5 Years
• Cairo - Egypt

Handle patient calls, schedule appointments, and provide information while ensuring confidentiality and meeting service quality in a remote work environment.

• 5 - 7 Years
• United Arab Emirates - United Arab Emirates

Organize and supervise team operations, provide training, monitor financial performance, implement policies, and enhance customer experience in Contact Centre.

• 0 - 1 Year
• Al Kuwait - Kuwait

Handle customer orders and inquiries via phone and social media, requiring communication skills and a Bachelor's degree in Pharmacy.

• 3 - 8 Years
• United Arab Emirates - United Arab Emirates

Supervise customer service operations, provide training, monitor performance, and ensure compliance with policies while promoting team development and organizational values.

• 3 - 5 Years
• Dubai - United Arab Emirates

Organize and supervise customer service operations, provide training, monitor performance, and ensure compliance with policies while promoting team development.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates

Supervise Customer Care Unit, provide training, manage service quality, ensure compliance, and enhance processes with strong leadership and problem-solving skills.

• 1 - 3 Years
• Dubai - United Arab Emirates

Monitors and evaluates contact methods, reports findings, participates in audits, and enhances training while ensuring exceptional customer service in a bilingual environment.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates

Supervise customer service operations, ensure financial performance, implement policies, and promote continuous improvement while providing training and support to team members.

• 1 - 3 Years
• United Arab Emirates - United Arab Emirates

Manage daily operations, lead and motivate the team, ensure performance metrics are met, and maintain client relationships; requires strong communication and customer service sk...

• 5 - 7 Years
• Abu Dhabi - United Arab Emirates

Oversee contact centre operations, supervise team managers, ensure customer service quality, and drive compliance while utilizing workforce management tools.

• 1 - 4 Years
• Sharjah - United Arab Emirates

Provide superior customer service, handle inquiries and complaints, recognize sales opportunities, and ensure compliance with policies and procedures.

• 3 - 5 Years
• Dubai - United Arab Emirates

Analyze client service agreements, maximize revenue, manage performance, and develop staff in a bilingual English and Arabic call center environment.

• 2 - 7 Years
• United Arab Emirates - United Arab Emirates

Responsible for delivering client-focused training, utilizing effective presentation skills, and supporting agent transition while ensuring training program effectiveness.

• 2 - 7 Years
• United Arab Emirates - United Arab Emirates

Responsible for training agents, utilizing effective presentation skills, and ensuring competency levels while supporting continuous learning and curriculum modifications.

• 7 - 12 Years
• Cairo - Egypt

Manage service delivery processes, ensure client satisfaction, optimize service quality, and lead a team while possessing strong leadership and communication skills.

• 1 - 3 Years
• Baghdad - Iraq

Provide customer support by resolving queries, troubleshooting technical issues, and ensuring satisfaction while adhering to service level agreements.

• 0 - 6 Years
• Dammam/Khobar/Eastern Province - Saudi Arabia

The role involves providing customer service support, requiring English proficiency and skills in Microsoft Office for immediate hiring.

• 2 - 6 Years
• Dubai - United Arab Emirates (UAE)

The role involves managing service requests, ensuring SLA compliance, and providing customer support in a fast-paced environment with strong communication skills.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Responsible for managing patient calls, maintaining KPIs, booking appointments, and ensuring effective communication while adhering to regulations and quality standards.

• 1 - 2 Years
• Dubai , Sharjah , Abu Dhabi - United Arab Emirates (UAE)

Responsibilities include responding to customer inquiries, providing product information, and documenting interactions; candidates should have a high school diploma and contact ...

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Conduct quality assessments in contact center operations, ensuring adherence to standards, analyzing metrics, and providing feedback for continuous improvement.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Monitor call performance metrics, provide coaching, develop training programs, and ensure customer satisfaction while leading a call center team effectively.