Contact Center Manager Jobs

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Manage call centre operations, drive customer satisfaction, improve efficiency, and lead a team while ensuring compliance and performance monitoring.

• 5 - 7 Years
• Dubai - United Arab Emirates (UAE)

Oversee contact center operations, ensuring high-quality customer service, meeting KPIs, and supporting team development while maintaining customer retention.

• 8 - 10 Years
• Morocco - Morocco

The role involves monitoring financial indicators, managing production forecasts, implementing action plans, and ensuring team performance and client relationships.

• 2 - 7 Years
• Dubai - United Arab Emirates

Support Workforce Operations through scheduling, reporting, and communication while possessing analytical skills and proficiency in workforce management software.

• 3 - 5 Years
• Dubai - United Arab Emirates

Analyze client service agreements, maximize revenue, manage performance, and develop staff in a bilingual English and Arabic call center environment.

• 10 - 15 Years
• United Arab Emirates - United Arab Emirates

Responsible for monitoring KPIs, managing cargo operations, ensuring timely shipment processing, and providing training while adhering to industry standards.

• 2 - 7 Years
• Egypt - Egypt

Supervise contact center operations, enhance customer service skills, manage team performance, and optimize customer engagement across various channels.

• 7 - 12 Years
• Cairo - Egypt

Manage service delivery processes, ensure client satisfaction, optimize service quality, and lead a team while possessing strong leadership and communication skills.