Contact Centre Agent

Client of People Dynamics

Employer Active

Posted 15 hrs ago

Experience

1 - 2 Years

Job Location

Doha - Qatar

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities:
  • Willing to work in 24-hour shifting

  • Respond promptly to customer inquiries via phone, email, chat, or in person.

  • Provide accurate information about products, services, policies, and promotions.

  • Handle and resolve customer complaints efficiently and professionally.

  • Maintain a high level of product/service knowledge to address customer needs effectively.

  • Process orders, forms, applications, and requests as needed.

  • Document all customer interactions and feedback in the CRM system.

  • Collaborate with internal departments to resolve complex issues and ensure customer satisfaction.

Company Industry

  • Recruitment
  • Placement Firm
  • Executive Search

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Contact Centre Agent

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Client of People Dynamics

https://www.careers-page.com/ppl-dynamics/job/3W593R8V