Coordinator Rider On Ground Ops
talabat
Employer Active
Posted on 30 Sep
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Monitor and improve Rider Performance and Compliance
- Lead Rider Recruitment for the allocated zones
- Lead a Team of Rider Coordinators and/or Rider Captains
- Manage rider roster with proper allocation of shifts/breaks/off-days etc
- Supervises rider onboarding and training schedule with Rider Trainer and Rider Supervisor
- Inventory management and usage compliance of Rider equipments
- Groom rider quality (behaviour, appearance, professionalism, presentational etc)
- Setting up a performance improvement plan to improve performance of low performing riders
- Reduce rider complaints originating from customers
- Monitor riders performance on individual level and responsible for coaching/warning riders
- Audits fleet appearance & rider behaviour via on ground visits
Desired Candidate Profile
What Did We Order
- Bachelor's Degree
- 2-3 years of experience in food/grocery tech industry is highly preferred
- Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc
- Strong communication skills, both written and verbal. English and Urdu is a must. Arabic is a plus.
- Influencer and a negotiation with good public speaking and presentation skills
- People management skills: Experience of managing bigger group of people
Company Industry
- Internet
- E-commerce
- Dotcom
Department / Functional Area
- Administration
Keywords
- Coordinator Rider On Ground Ops
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