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Experience
2 - 7 Years
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
What s on Your Plate?
Monitor and improve Rider Performance and Compliance.
Lead Rider Recruitment for the allocated zones.
Lead a Team of Rider Captains.
Manage rider Rooster with proper allocation of shifts/breaks/off-days etc.
Train riders on Take Shift .
Supervises rider onboarding and training.
Inventory management and usage compliance of Rider equipment.
Groom rider quality (behavior, appearance, professionalism, presentational, etc).
Setting up a performance improvement plan to improve the performance of low-performing riders.
Reduce rider complaints originating from customers.
Monitor riders' performance on an individual level and be responsible for coaching/warning riders.
Audits fleet appearance & rider behavior via on-ground visits.
Desired Candidate Profile
What Did We Order?
2-3 years of experience in the food/grocery tech industry is highly preferred.
Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc.
Strong communication skills, both written and verbal.
Influencer and a negotiator with good public speaking and presentation skills.
People management skills: Experience in managing bigger groups of people.
Company Industry
- Internet
- E-commerce
- Dotcom
Department / Functional Area
- Administration
Keywords
- Coordinator Rider On Ground Ops
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