Corporate Investigation Expert

Zakat, Tax and Customs Authority

Develop policies and procedures to report irregularities based on extensive research on leading practices
Identify channels to report irregularities
Coordinate with concerned internal stakeholders to create accessible channels to report suspected acts of violations
Raise awareness of the importance of whistleblowers to promote a speak up culture and encourage the disclosure of wrongdoing in coordination with Corporate Communications & Awareness function
Provide support to employees and contractors through securing safe and confidential reporting of any discovered irregularity

Investigation, Whistleblowing Support, and Reporting

Receive internal complaints related to internal disputes, employee misconduct or grievance through the whistleblowing platform hotline, perform initial check, and log them for tracking purposes
Collect needed proofs and evidence on all reported violations and issues and conduct simple investigations; analyze evidence and findings of facts and identify necessary measures
Follow-up for the resolution of violations and provide needed support
Develop reports consolidating analysis and findings and recommend improvements to reduce irregularities and unethical behaviour in the workplace at all times

Organization and Operations

Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
Escalate complex problems to the relevant person to ensure cases/issues are closed properly
Perform other duties as requested

People Management

Train junior staff on the different job activities to ensure transfer of know-how, when applicable
Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff
Support junior staff or direct reports in order to execute their duties according to set policies and processes