Corporate Services Officer (COSO)

Arab Bank

Employer Active

Posted on 8 Apr

Experience

2 - 5 Years

Job Location

Cairo - Egypt

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Responsibilities:

  • Providing Corporate Clients with professional and high-quality services that meet clients requirements and exceed their expectations.
  • Identifying Corporate clients needs and fulfilling them with proper bank s products &services.
  • Handling and managing Corporate Clients requests, inquiries, calls and emails related to their accounts, products, and services in a proper and professional manner, while referring them to respective RM/related unit within TB whenever needed
  • Resolving clients complaints/service issues either directly or in coordination with relevant teams including CBC and follow cases through or resolution
  • Cross selling and promoting bank s services &products. Maintain sufficient knowledge of cash management and trade finance services.
  • Receiving Account Opening, Trade Finance requests (LCs,LGs,BCs ), payment requests and all relevant CIB service applications and fulfill them in an accurate, timely and professional manner
  • Contacting Corporate Clients to advise on readiness of Delivery Items (certificates, cheque books, LG s ) and returned cheques.
  • Efficient handling of custody items, and keys as per custodian matrix and relevant P&P
  • Adhering to Branch Operating Model and COSO Model.

Desired Candidate Profile

u>Job Requirements:/u> /strong> /p> ul> li> p>Education: Bachelor's degree in business administration or any related field./p> /li> li> p>Experience:2 3yearsofbankingexperience/p> /li> li> p>Fluent in English/p> /li> li> p>Full awareness of bank s products, services, P&P, rules ®ulations./p> /li> li> p>Full awareness of TB services/p> /li> li> p>Excellent sales, communication, negotiation, and interpersonal skills./p> /li> /ul>

Company Industry

  • Banking
  • Financial Services
  • Broking

Department / Functional Area

  • Finance
  • Treasury

Keywords

  • Corporate Services Officer (COSO)

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Arab Bank

https://arabbank.taleo.net/careersection/ab_external/jobdetail.ftl?job=42032&lang=en