CPM Coordinator

SMG Automobile Services

Employer Active

Posted on 12 Apr

Experience

0 - 3 Years

Job Location

Cairo - Egypt

Education

Bachelor of Arts

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Customer Relationship Management

  • Implement and monitor customer contact plans to enhance engagement and retention.

  • Manage CRM campaigns and ensure accurate execution and tracking within the system.

  • Maintain updated, high-quality CRM data and perform regular data cleansing.

  • Handle customer complaints efficiently and ensure timely, professional resolution.

Marketing Outreach and Events

  • Execute marketing outreach events as per the approved plan.

  • Participate in events, collect customer data, and measure ROI for each event.

  • Propose and implement PR and media events to support brand visibility.

  • Ensure all marketing activations reflect the brand’s image and objectives.

Market Research and Competitor Analysis

  • Conduct monthly surveys on competitors’ marketing activities across various media channels (newspapers, radio, outdoor, digital).

  • Perform product and pricing analysis to support market positioning and strategy.

  • Gather and analyze market data to identify trends and opportunities.

  • Provide insights and recommendations to management based on research findings.

Campaign Planning and Execution

  • Create marketing campaigns on the CRM system and ensure proper implementation.

  • Coordinate with internal departments to align campaign objectives and deliverables.

  • Monitor campaign performance metrics and suggest improvement actions.

  • Prepare regular progress dashboards and campaign performance reports.

Reporting and Performance Tracking

  • Prepare monthly marketing activity reports including outreach, campaigns, and competitor research.

  • Track ROI for marketing events and digital initiatives.

  • Support the marketing manager with analytical insights to guide future planning.

  • Ensure timely submission of all marketing reports and dashboards.



Desired Candidate Profile

Education

  • Bachelor’s degree in Marketing, Business Administration, or related field.

Experience

  • 0–1 years of experience in CRM, marketing coordination, or product marketing.

  • Previous experience in the automotive or retail industry is an advantage.

Technical Skills

  • Strong knowledge of CRM systems and marketing automation tools.

  • Proficiency in Microsoft Office (Excel, PowerPoint, Outlook).

  • Understanding of market research methods and data analysis.

Management & Coordination Skills

  • Strong organizational and project management abilities.


  • Ability to manage multiple marketing activities simultaneously.


  • Detail-oriented with strong follow-up skills.

Personal & Interpersonal Skills

  • Excellent communication and presentation abilities.

  • Customer-focused mindset with problem-solving attitude.

  • Proactive, self-motivated, and able to work under pressure.

Company Industry

  • Automotive
  • Automobile
  • Auto Accessories

Department / Functional Area

  • Marketing
  • Brand Management
  • Marketing Research
  • Digital Marketing

Keywords

  • CPM Coordinator

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SMG Automobile Services

Why Join SMG?
Legacy, Leadership & Vision

  • Join a pioneering organization with over five decades of excellence in Egypt’s automotive sector. SMG is the sole importer of Porsche, Scania, and Harley-Davidson, a trusted partner to the main Aftermarket Spare Parts Wholesale and Retail, and the most reliable and business partners of automotive garage tools and equipment.
  • Be part of a forward-thinking company with a diversified investment portfolio and a strong vision for sustainable mobility, innovation, and market leadership.
Meaningful & Impactful Work
  • Contribute to a company that isn’t just selling cars, but shaping the future of road safety, customer experience, and automotive service standards in Egypt.
  • From premium vehicle brands to aftermarket solutions and industrial tools, your work will have an impact across multiple industries and thousands of customers.
Growth & Development
  • SMG empowers its employees with a culture of continuous learning, internal mobility, and career progression. With full support for both internal and external training, you’ll gain access to tools and knowledge that help you thrive as a leader.
  • Whether you’re optimizing operations or leading financial strategy, your contribution will drive real results. People-First Culture
  • Work in an inclusive, collaborative environment that values expertise, transparency, and trust. At SMG, we encourage open communication across all levels—including 24/7 access to HR support—because we believe that progress begins with honest conversation.
Competitive Rewards & Benefits

Enjoy a comprehensive compensation package designed to support you and your family, including:

  • Medical, social, and life insurance
  • Pension plan
  • Annual salary review and profit-sharing program
  • Exclusive discounts on service, spare parts, and branded items
  • Fully paid training program


Read More

https://smgeac.zohorecruit.com/jobs/Careers/641448000005647392/