Credit & Collection Analyst

Eaton

Drive cash Collection improvements within Middle East region for the Electrical Division.
Required to successfully manage the assigned portfolio to deliver cash collection targets in line with monthly goals and expectations.
Own, manage and resolve large/long term disputes across the EMEA portfolio.
Achieve Aged debt and collection goals utilizing advanced collection techniques in line with the SAP, GetPaid and Oracle processes.
Initiate and drive pro-active collections by collaborating with the customers to identify queries or disputes prior to due date of invoices.
Build key business relationships with sales and operational teams to drive improvements in the OTC cycle.
Support and facilitate Commercial agreements and contracts with Sales in relation to terms and business processes.
Build strong business relationships with key customers in country/region.
Provide expert decision making on all topics relating to the OTC cycle
Manage and deploy key Credit procedures within country and region.
Manage the decision making on stop shipments for their key countries.
Ensure W/O and reserves are reflective of country specifics Including escalation to Atradius collections and legal proceedings.
Ensure all key work processes are followed through automated systems daily. (Dunning's, statements, invoice copies and customer responses).
Ensure the integrity of the receivables by accurately clearing of all aged Cash on account in line with the agreed targets.
Identify and categorize all aged debt accurately including robust commentary entered within the key credit systems and efficiently identify the stakeholder required to clear the balance that relates to a claim or dispute.
Provide accurate weekly cash forecasts highlighting risks, opportunities and providing recommendations to management based on collection activity to ensure targets are achieved.
Drive front end enhancements mitigating reoccurring challenges within the OTC cycle.
Drive next generation process changes enhancing the cash flow for the regions and roll out standardization and best practice across the function.
Support all system upgrades and own key requirements during projects for the OTC process.
Manage and maintain the customer masterfile for both SAP, Get Paid and Oracle systems ensuring accurate data on all customers.
Collaboration with the Country Support team & Glasgow Collections/EMEA Risk team on key decisions impacting the OTC cycle and the EMEA cash flow