Credit Controller Manlift

1. Credit Management

• Oversee the credit control process to ensure timely collection of outstanding payments.
• Assess the creditworthiness of new & existing customers by analysing financial data & payment history.
• Set & review credit limits for customers, ensuring compliance with company policies.
• Monitor & manage aged debt reports, taking proactive measures to mitigate risks.

2. Debt Collection & Account Reconciliation

• Follow up on overdue invoices through calls, emails, & meetings.
• Negotiate payment plans & settlements with customers where necessary.
• Liaise with legal teams or external agencies to handle escalated recovery cases.
• Reconcile customer accounts & investigate discrepancies.
• Ensure accurate allocation of payments to invoices.

3. Compliance & Documentation

• Ensure compliance with company credit policies & regulatory standards.
• Maintain detailed records of customer communications & payment agreements.

4. Collaboration

• :Work closely with the sales & customer service teams to resolve disputes & maintain customer relationships.
• Provide input on improving the credit management process.

Requirements

• Bachelor s degree in Finance, Accounting, or a related field.
• Minimum of 3+ years of experience in credit control, with at least 2 years in a credit controller role.
• Strong knowledge of credit management principles & relevant financial regulations.
• Proficiency in financial software & tools (e.g., ERP systems, Excel).
• Communication: Strong verbal & written communication skills for engaging with internal & external stakeholders.
• Negotiation: Expertise in resolving disputes & negotiating payment terms effectively.
• Analytical Thinking: Skill in analysing data & identifying trends to inform decision-making.
• Attention to Detail: Ensures accuracy in records & compliance with policies.
• Problem-solving: Proactive in addressing issues & implementing solutions.