CRM EXECUTIVE
Client of Hire Lebanese
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Summary:
The CRM Executive is responsible for managing customer relationships, maintaining accurate customer data, supporting sales and customer service teams, and improving customer satisfaction and retention.
Key Responsibilities:
Manage and update the CRM system with accurate customer data
Follow up with customers and maintain strong relationships
Coordinate with sales, marketing, and customer service teams
Track customer interactions, complaints, and resolutions
Prepare CRM reports and analyze customer data
Support customer retention and loyalty initiatives
Ensure proper use of CRM tools and processes
Requirements:
2 3 years experience in CRM, customer service, or sales support
Strong communication skills (English required)
Good knowledge of CRM systems and Microsoft Office
High attention to detail and organizational skills
Professional attitude and customer-oriented mindset
The CRM Executive is responsible for managing customer relationships, maintaining accurate customer data, supporting sales and customer service teams, and improving customer satisfaction and retention.
Key Responsibilities:
Manage and update the CRM system with accurate customer data
Follow up with customers and maintain strong relationships
Coordinate with sales, marketing, and customer service teams
Track customer interactions, complaints, and resolutions
Prepare CRM reports and analyze customer data
Support customer retention and loyalty initiatives
Ensure proper use of CRM tools and processes
Requirements:
2 3 years experience in CRM, customer service, or sales support
Strong communication skills (English required)
Good knowledge of CRM systems and Microsoft Office
High attention to detail and organizational skills
Professional attitude and customer-oriented mindset
Company Industry
- Retail
Department / Functional Area
- ERP
- CRM (IT Software)
Keywords
- CRM EXECUTIVE
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Client of Hire Lebanese