CRM Manager

Vantage Developments

Employer Active

Posted on 23 Oct

Experience

7 - 8 Years

Job Location

Cairo - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Develop and implement comprehensive CRM strategies to enhance customer engagement and retention.
  • Oversee the daily operations of the CRM system, ensuring data integrity and optimal performance.
  • Analyze customer data and feedback to identify trends, opportunities, and areas for improvement.
  • Collaborate with sales, marketing, and customer service teams to align CRM initiatives with business objectives.
  • Design and execute targeted campaigns to nurture leads and maximize conversion rates.
  • Monitor and report on key CRM metrics, providing actionable insights to senior management.
  • Lead the selection, customization, and integration of CRM software solutions.
  • Train and support team members on CRM best practices and system usage.
  • Ensure compliance with data privacy regulations and company policies.
  • Continuously evaluate and refine CRM processes to drive efficiency and customer satisfaction.

Desired Candidate Profile

  • Minimum of 7 years of experience in CRM management or a related field.
  • Proven track record in developing and executing CRM strategies in a fast-paced environment.
  • Strong analytical skills with the ability to interpret complex data sets.
  • Experience with leading CRM platforms and tools.
  • Excellent communication and interpersonal skills.
  • Demonstrated leadership abilities with experience managing cross-functional teams.
  • Ability to work onsite and collaborate effectively with internal stakeholders.
  • Solid understanding of customer journey mapping and lifecycle management.
  • Familiarity with data privacy laws and best practices.
  • Bachelor s degree in Business Administration, Marketing, Information Technology, or a related field.

Company Industry

  • Real Estate

Department / Functional Area

  • ERP
  • CRM (IT Software)

Keywords

  • CRM Manager

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Vantage Developments

https://wuzzuf.net/jobs/p/thhl4yinnxfu-crm-manager-vantage-developments-cairo-egypt