Send me Jobs like this
Experience
2 - 7 Years
Education
Bachelor of Technology/Engineering(Electronics/Telecomunication)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Maximizing Operational Efficiency (Maximum productivity):
- Meet Capacity/rollout/expansions plans across CSDB.
- Troubleshooting ability: Attempts made to troubleshoot in problem handling.
- Developing tools that enhance fault detection and troubleshooting facility.
- Best coordination with relevant teams
Network Availability, keeping best network quality:
- Nodes availability maintained as target.
- Handling emergencies related to Nokia CSDB Nodes
- Risk analysis and management during emergency cases.
- Follow up major network activities to ensure fault free operation during different project phase.
- Keep network elements in top shape.
- Preventive / Proactive maintenance activities.
- Proactively act on noticeable experience problems.
- Ensure adherence to work procedures & security.
- Proper reporting for all activities and incidents
Vendor management:
- Tracking and following up with vendor for escalated problems.
- Handling planned maintenance activities with vendors
Escalation and Reporting:
- Reporting planned activities, and unplanned outages with respect to time and necessary details.
- Accurate logging on Remedy
Technical Competence:
- Preparation and implementation of any manual intervention on relevant nodes.
- Keep team technical database updated with all needed data.
- Adherence to work procedures and security requirements.
Projects Handling:
- Follow up and handle projects with various relevant departments.
- Full awareness of all project aspects and convey the knowledge to the team members.
- Presenting the O&M needs & responding to others needs.
- Meet projects deadlines without conflicting with operational guidelines.
Providing best customer service:
- Minimize resolution time.
- Avoid customer impact as much as possible in any action.
- Sticking to maintenance window timings.
- Best serving our internal customers
People:
- Coaching and technical guidance for other team members.
- Team work spirit and cooperation with others.
Desired Candidate Profile
Education: BSc of Engineering in Telecommunications.
Work Experience: 2+ years in technical related field.
PC Knowledge: Basic knowledge of operating systems (Windows, Unix, etc.). Excellent knowledge of MS applications.
Technical skills:
Excellent knowledge in mobile business.
Excellent knowledge in Operating systems (Linux, Unix).
Very Good knowledge about signalling.
Personal skills:
Excellent communication skills.
Teamwork spirit
Self-dependant
Analytical thinking and problem solving skills Self motivated
Flexibility and decisiveness
Fluent in written and spoken English
Special requirements:
Positive thinking
Work under pressure
Company Industry
- Telecom
- ISP
Department / Functional Area
- Engineering
Keywords
- CSDB Support Tech Sr. Specialist
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
Vodafone
At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.