CSR Coordinator

Alexandria Business Asso...

Main Responsibilities:

• Handling incoming and outgoing correspondence.
• Providing Direct Manager with required periodical reports.
• Providing information by answering questions and requests needed by the department Managers and project managers.
• Assisting the department Managers and project managers on operational and administrative tasks when needed.
• Maintaining continuity of work operations by documenting and communicating needed actions to Direct Manager.
• Assisting the Direct Manager in researching, writing, and updating administrative policies, procedures, methods, and guidelines.
• Assisting the Direct Manager in the evaluation and appraisal processes.
• Ensuring a smooth and timely information flow between all parties involved.br>Interdepartmental:
• Facilitating the communication process between other departments and the direct Manager.br>General:
• Achieving operational excellence and cost optimization within the department.
• Providing performance and status reporting to the Direct Manager to enable informed decision making and responsiveness.
• Undertaking other related duties assigned by the Direct Manager.