Customer Advisor Concentrix Corporation

Who are we? 

Concentrix is ​​an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment.

Your mission as a Technical Customer Advisor

As a Technical Customer Advisor, you will play a key role in:

• Responding to customer requests accurately : Handling incoming calls to answer questions and resolve technical issues, while ensuring rigorous follow-up.

• Resolving technical problems effectively : Analyzing customer needs, identifying suitable solutions and guiding users in resolving their problems.

• D demonstrating advanced technical aptitude : Use your skills to understand and solve complex situations, while adopting the tools and technologies available.

What we offer you

At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:

• An attractive salary with additional bonuses :

• Language bonus dedicated to our multilingual Game-Changers.

• Regularity bonus from the 12th month and motivating performance bonuses.

• First special A d El Adha.

• Exceptional employee benefits :

• Advantageous health insurance and supplementary retirement benefits after one year.

• Flexible hours with the possibility of teleworking after an integration period.

• Free access to our gym.

• Transport assur allowing you to travel to your workplace safely and without logistical constraints.

• Ongoing training to develop your skills and acquire new knowledge tailored to the position.