Customer Advisor Concentrix Corporation

As a Customer Advisor in the night slot , you will play an essential role in:

• Responding to customer needs : Providing quality service by answering questions via phone, email or chat.

• Problem Solving : Identify and address requests or complaints to ensure customer satisfaction.

• Customer Loyalty : Providing personalized solutions to build customer trust and loyalty.

• Contributing to continuous improvement : Sharing customer feedback to optimize our services and processes.

What we offer you

At Concentrix, we make it a priority to value our talents. Here are the unique benefits we offer to recognize your contribution:

Attractive remuneration, even more advantageous for the night shift , with additional bonuses:

• Language bonus dedicated to our multilingual Game-Changers.

• Regularity bonus from 12 months and motivating performance bonuses.

• Increased pay for night work, recognizing your commitment and flexibility.

• First special A d El Adha.

Exceptional social benefits:

• Advantageous health insurance and supplementary pension after one year.

• Night shift hours with the possibility of teleworking after an integration period.

• Free access to our gym.

• Guaranteed transport allowing you to get to your workplace safely and without logistical constraints.

• Continuing education to develop your skills and acquire new knowledge adapted to the position.

A dynamic working environment:

Themed activities and gifts throughout the year to strengthen team spirit.

The profile of our Game-Changers

We are looking for talent who:

• I speak French and English perfectly, both written and spoken.

• Have excellent communication skills, are organized, autonomous and have a positive attitude.

• They are adept at digital tools and show a natural curiosity to adopt new technologies.

• They embrace challenges with enthusiasm and are passionate about customer satisfaction.

Our recruitment process