Customer Advisor (M/F) - Technical Support - Algiers - French Concentrix Corporation

Join a team dedicated to excellence in customer relations!

Who are we ?

Concentrix is ​​an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment.

Your mission as a Technical Support Customer Advisor

As a Customer Advisor in technical support, you will play a key role in:

• Call management : Handling incoming calls.

• Diagnosis and resolution: Diagnose the problems encountered by proposing solutions.

• Technical assistance: Providing technical assistance to customer inquiries.

• Advice and guidance : Identifying the specific needs of clients in order to offer them tailored solutions.

What we offer you

At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:

• Permanent contract: By offering you job stability thanks to a contract with no time limit

• An attractive salary with additional bonuses .

• Transport assured: Enabling you to travel to your workplace safely and without logistical constraints.

• Skills-based training: Allows you to develop skills and acquire new knowledge adapted to the position.

• A dynamic work environment : Themed events and gifts throughout the year to strengthen team spirit.

The profile of our Game-Changers

We are looking for talented individuals who:

• They are perfectly fluent in French , both written and spoken.

• They possess excellent communication skills , are organized, autonomous, and adopt a positive attitude.

• They are proficient with digital tools and demonstrate a natural curiosity to adopt new technologies.