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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
As a Customer Advisor in technical support, you will play a key role in:
Call management : Handling incoming calls.
Diagnosis and resolution: Diagnose the problems encountered by proposing solutions.
Technical assistance: Providing technical assistance to customer inquiries.
Advice and guidance : Identifying the specific needs of clients in order to offer them tailored solutions.
At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:
Permanent contract: By offering you job stability thanks to a contract with no time limit
An attractive salary with additional bonuses.
Transport provided: Enabling you to travel to your workplace safely and without logistical constraints.
Skills-based training: Allows you to develop skills and acquire new knowledge adapted to the position.
A dynamic work environment : Themed events and gifts throughout the year to strengthen team spirit.
Desired Candidate Profile
We are looking for talented individuals who:
- They are perfectly fluent in French , both written and spoken.
- They possess excellent communication skills , are organized, autonomous, and adopt a positive attitude.
- They are proficient with digital tools and demonstrate a natural curiosity to adopt new technologies.
- Rel vent les d défis avec enthusiasm et sont passionate s à la satisfaction de client.
Company Industry
- Call Center
- BPO
- KPO
- Outsourcing
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Advisor (M/F) - Technical Support
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Concentrix Corporation
Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment.