Customer Care Advisor Vodafone

Posted 30+ days ago

Experience

2 - 3 Years

Job Location

Giza - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Role Purpose:

We are looking for a Customer Care Representative who will be able to accept ownership for effectively answering our customers inquiries, keeping customer satisfaction at the core of every decision and behavior.

Responsibilities:

  • Respond to customer inquiries promptly and effectively.
  • Maintain a high level of customer satisfaction in every interaction.
  • Work collaboratively with team members to resolve customer issues.
  • Adhere to company policies and procedures.

What We Offer:

  • Global exposure in an engaging, motivating, and inclusive workplace.
  • Rotational shifts and weekends.
  • Various benefits including life insurance, medical, and many other job perks.
  • The choice between a day off or double pay if you work on a public holiday.

Requirements:

  • C1 fluent English Speaker.
  • Graduate or Drop out (no academic commitment to the university).
  • Good communication skills.
  • Eagerness to learn and self-develop.

Company Industry

Department / Functional Area

Keywords

  • Customer Care Advisor

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