Customer Care Professional
MatchAwards
Posted on 15 Dec
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Provide top-tier support via phone, email, and live chat by answering questions, resolving issues, and guiding users with professionalism and care.
Offer accurate information on our products, services, and pricing structures.
Collaborate with internal teams to troubleshoot customer concerns and find timely solutions.
Assist customers with account creation while highlighting the platform s key benefits and features.
What You ll Need:
- 1 3 years of customer service or related experience.
- Excellent verbal and written communication skills, including a friendly and professional phone presence.
- Strong multitasking and organizational abilities in a remote, high-volume support setting.
- Basic familiarity with cryptocurrency is a plus (we ll train you!).
Desired Candidate Profile
What You ll Be Doing:
Provide top-tier support via phone, email, and live chat by answering questions, resolving issues, and guiding users with professionalism and care. Offer accurate information on our products, services, and pricing structures. Collaborate with internal teams to troubleshoot customer concerns and find timely solutions. Assist customers with account creation while highlighting the platform s key benefits and features.
Company Industry
Department / Functional Area
Keywords
- Customer Care Professional
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MatchAwards
At MatchAwards, you ll be part of a supportive and innovative team that values your growth. If you re driven to build strong relationships and provide outstanding support, we d love to hear from you. We offer a remote-first environment that empowers you to make a difference wherever you are.