Customer Care Representative (English)
Sutherland
Employer Active
Posted 7 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Daily tasks will include responding to customer calls, offering solutions to resolve concerns, and maintaining accurate records of interactions.
Building strong relationships with customers and contributing to a positive, professional team environment are essential aspects of this role.
Benefits:
- First waves = higher promotion chances
- Competitive package
- Fully paid training
- Medical and social insurance coverage
- Night shift allowance
- 24/7 company-provided transportation
- Clear career development
Desired Candidate Profile
Qualifications
- Strong Interpersonal Skills, such as effective communication and relationship-building
- Ability to handle customer complaints professionally and provide empathetic support
- Fluency in English
- Flexibility with night and overnight shifts
- Unviersity graduate
- Previous experience in sales is mandatory
Company Industry
- Call Center
- BPO
- KPO
- Outsourcing
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Care Representative (English)
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Sutherland
Sutherland specializes in leveraging artificial intelligence, automation, cloud engineering, and advanced analytics to help global brands achieve success. Known for its leadership in digital engineering services, Sutherland powers business transformation and innovation through market-leading technologies and process excellence. With extensive experience and a rich portfolio of patents, including numerous AI-based inventions, the company provides scalable digital solutions and optimized operations. Sutherland is dedicated to driving digital transformation, enhancing customer experiences, and delivering cutting-edge solutions tailored to each organization's needs.
https://jobs.smartrecruiters.com/Sutherland/744000120439086-customer-care-representative-english-