Customer Care Specialist – Freight & Logistics ALIONZ GLOBAL SERVICES WLL

Posted on 12 Mar

Experience

3 - 4 Years

Job Location

Doha - Qatar

Education

Any Graduation

Nationality

Indian, Sri Lankan, Any Arab National

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Proactively interacting with the customers to secure new orders.
  • Monitor and expedite shipments to ensure timely movement and delivery of cargo.
  • Closely follow up with carriers and service providers to prevent delays and resolve operational issues.
  • Maintain regular communication with customers and provide shipment status updates.
  • Ensure all documentation related to shipments is properly prepared and processed.
  • Coordinate with customs clearance teams and other stakeholders when required.
  • Maintain accurate shipment records and update internal systems accordingly.
  • Operating from customer locations when required.

Desired Candidate Profile

  • Experience in aviation logistics (will be an added advantage).
  • A good command of English.
  • Arabic literacy is a plus.
  • Qatar Residence Permit.

Employment Type

    Full Time

Company Industry

  • Logistics
  • Transportation
  • Warehousing
  • Courier

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Care Specialist
  • Freight & Logistics
  • Freight Forwarding
  • Logistics Industry
  • Aviation Logistics
  • Shipment Monitoring
  • Cargo Delivery
  • Carriers
  • Service Providers
  • Customs Clearance
  • Shipment Documentation
  • Customer Communication
  • Shipment Records

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ALIONZ GLOBAL SERVICES WLL