Customer Claim Specialist

ReFly

Multiple VacanciesEmployer Active

Posted on 3 Dec

Experience

1 - 3 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

30 Vacancies

Job Description

Roles & Responsibilities

As a Claim Specialist, you will be the driving force behind processing, managing, and resolving flight compensation claims. You ll ensure each claim is handled efficiently while maintaining the highest level of customer satisfaction. This role demands exceptional communication skills, attention to detail, and the ability to navigate IT systems seamlessly.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and inclusive work environment.
  • The chance to make a tangible difference for travelers worldwide.

Desired Candidate Profile

Essential:

  • Proficiency in English at B2-C2 level (spoken and written).
  • Strong IT skills, including proficiency in Microsoft Office and experience with CRM systems.
  • Excellent problem-solving and analytical abilities.
  • High level of attention to detail and accuracy in work.
  • Ability to manage time effectively and prioritize tasks in a fast-paced environment.
  • Ability to work independently and as part of a remote team.

Company Industry

  • Travel
  • Tourism

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Customer Claim Specialist

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ReFly

About ReFly

ReFly is dedicated to assisting air passengers in reclaiming what is rightfully theirs. We specialize in handling flight compensation claims, ensuring a hassle-free experience for travelers. As a part of our mission to simplify and expedite claim processes, we are looking for a strong>Claim Specialist/strong> to join our dynamic Operations Team.

Position Overview

Read More

https://wuzzuf.net/jobs/p/gpoubai0cn8e-customer-claim-specialist-refly-cairo-egypt