Customer consultant - Kesserwan
Client of Hire Lebanese
Posted 30+ days ago
Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Purpose
- Responsible for achieving sales and distribution targets within an assigned territory, by effectively promoting, selling and ensuring proper visibility of the company brands
- Perform duties in accordance with Malia Group Policies and Procedures
Duties And Responsibilities
On Product and Competition Knowledge
- Possess comprehensive knowledge of the marketed and competitors products in order to answer all clients inquiries
On Sales & Market Coverage
- Implement sales fundamentals and abide by the steps of call during visits
- Mention reasons behind unsuccessful calls and way forward
- Achieve sales and distribution targets assigned by Area Sales Supervisor (by brand, area, sub-area )
- Timely request from Area Sales Supervisor cycle amendments upon client closure, new client activation and client potential revision
- Continuously enhance vertical distribution: ensure core SKUs per channel are available at concerned Point of Sale (POS)
- Continuously enhance horizontal distribution: thoroughly scan assigned area and open timely new customers in order to reach the targeted number of active clients. Fill and submit visa client on the spot and ensure information inserted is accurate (classification and categorization)
On Visibility & Marketing
- Ensure accurate and timely implementation of any marketing initiative and product launch
On Stock Management
- Avoid out-of-stock and overstock situation by accurately assessing the clients storage space and placing orders that meet the clients' capacity
- Keep the Area Sales Supervisor informed regarding products performance (overachievement/underachievement)
- Ensure the implementation of requested stock depletion activity
On Receivables
-Ensure the implementation of the company s credit policy and procedure
- Timely collect from clients all due invoices, avoiding any discrepancy in client accounts
- In case of any modification of client status requiring a revision of client credit terms (upgrade or even reduction of limit/payment delay), fill the excess limit form and follow up until its approval
- Avoid doubtful clients by performing needed reference checks prior to filling an excess limit form
- Inform Area Sales Supervisor and get his approval, in case there is a valid reason to process an order for a client with unpaid dues
- Treat with urgency (within 24 hours) returned checks
- Timely provide customer with statement of account to avoid payment delays and conduct annual reconciliations
On Return Management
- Provide customer with all contractual terms (price list, payment terms) to avoid order return upon delivery and ensure acknowledgment
- Treat customer return request promptly, inform Area Sales Supervisor upon return request, provide rational behind it and follow up until matter is closed
- Responsible for achieving sales and distribution targets within an assigned territory, by effectively promoting, selling and ensuring proper visibility of the company brands
- Perform duties in accordance with Malia Group Policies and Procedures
Duties And Responsibilities
On Product and Competition Knowledge
- Possess comprehensive knowledge of the marketed and competitors products in order to answer all clients inquiries
On Sales & Market Coverage
- Implement sales fundamentals and abide by the steps of call during visits
- Mention reasons behind unsuccessful calls and way forward
- Achieve sales and distribution targets assigned by Area Sales Supervisor (by brand, area, sub-area )
- Timely request from Area Sales Supervisor cycle amendments upon client closure, new client activation and client potential revision
- Continuously enhance vertical distribution: ensure core SKUs per channel are available at concerned Point of Sale (POS)
- Continuously enhance horizontal distribution: thoroughly scan assigned area and open timely new customers in order to reach the targeted number of active clients. Fill and submit visa client on the spot and ensure information inserted is accurate (classification and categorization)
On Visibility & Marketing
- Ensure accurate and timely implementation of any marketing initiative and product launch
On Stock Management
- Avoid out-of-stock and overstock situation by accurately assessing the clients storage space and placing orders that meet the clients' capacity
- Keep the Area Sales Supervisor informed regarding products performance (overachievement/underachievement)
- Ensure the implementation of requested stock depletion activity
On Receivables
-Ensure the implementation of the company s credit policy and procedure
- Timely collect from clients all due invoices, avoiding any discrepancy in client accounts
- In case of any modification of client status requiring a revision of client credit terms (upgrade or even reduction of limit/payment delay), fill the excess limit form and follow up until its approval
- Avoid doubtful clients by performing needed reference checks prior to filling an excess limit form
- Inform Area Sales Supervisor and get his approval, in case there is a valid reason to process an order for a client with unpaid dues
- Treat with urgency (within 24 hours) returned checks
- Timely provide customer with statement of account to avoid payment delays and conduct annual reconciliations
On Return Management
- Provide customer with all contractual terms (price list, payment terms) to avoid order return upon delivery and ensure acknowledgment
- Treat customer return request promptly, inform Area Sales Supervisor upon return request, provide rational behind it and follow up until matter is closed
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Consultant - Kesserwan
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
Client of Hire Lebanese