Customer Engagement Manager
Sanofi
Employer Active
Posted 13 hrs ago
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Experience
5 - 7 Years
Job Location
Education
Bachelor of Pharmacy(Pharmacy)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Main responsibilities:
- Build and maintain strategic relationships with key healthcare professionals and decision-makers across Gulf countries to drive product adoption and brand advocacy
- Develop and execute field marketing strategies, campaigns, and tactical plans tailored to GCC markets
- Plan and manage promotional presence at conferences, symposiums, and medical meetings to maximize brand visibility and engagement
- Create localized marketing materials and promotional content that resonate with Gulf healthcare audiences
- Manage marketing budgets, track campaign ROI, and continuously optimize performance based on data and insights
- Support and coach sales teams with marketing tools, customer engagement strategies, and field execution best practices
- Conduct market research and gather customer insights to inform strategy, segmentation, and omnichannel engagement plans
Desired Candidate Profile
Experience: 5 7 years of pharmaceutical or healthcare experience in a customer-facing commercial, marketing, or medical role; proven track record in Gulf/Middle East healthcare markets is essential
- Soft and technical skills: Strong relationship-building and communication skills; strategic thinking with hands-on execution capability; event management and campaign execution expertise; digital marketing and omnichannel engagement proficiency; cross-cultural competency for Gulf markets; experience with CRM systems (Veeva preferred) and marketing automation platforms
- Education: Bachelor's degree in Pharmacy or a related field
- Languages: Fluency in English is required; Arabic is highly preferred
Company Industry
- Pharma
- Biotech
- Clinical Research
Department / Functional Area
- Marketing
- Brand Management
- Marketing Research
- Digital Marketing
Keywords
- Customer Engagement Manager
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Sanofi
About Sanofi:
We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system and innovative pipeline enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.