Customer Experience agent

Crepaway

Posted 30+ days ago

Experience

1 - 3 Years

Job Location

Lebanon - Lebanon

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Role Description


This is a full-time on-site role for a Customer Experience Agent located in ZALKA.

The Customer Experience Agent will be responsible for ensuring customer satisfaction by providing top-notch customer support and service. Daily tasks include addressing customer inquiries, resolving issues, and improving the overall customer experience. The agent will also proactively engage with customers to maintain and enhance their satisfaction levels.

In addition receiving delivery orders from guest according to script using the excellent menu knowledge


Qualifications

Strong skills in Customer Satisfaction, Customer Support, and Customer Service

Excellent Communication skills to effectively interact with customers

Ability to enhance and improve overall Customer Experience

Excellent interpersonal skills and a friendly, approachable demeanor

Ability to work as part of a team in a fast-paced environment

Experience in the restaurant or hospitality industry is a plus

Bachelor's degree in Business, Hospitality, or a related field is preferred

Company Industry

Department / Functional Area

Keywords

  • Customer Experience Agent

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