Customer Experience agent
Crepaway
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Role Description
This is a full-time on-site role for a Customer Experience Agent located in ZALKA.
The Customer Experience Agent will be responsible for ensuring customer satisfaction by providing top-notch customer support and service. Daily tasks include addressing customer inquiries, resolving issues, and improving the overall customer experience. The agent will also proactively engage with customers to maintain and enhance their satisfaction levels.
In addition receiving delivery orders from guest according to script using the excellent menu knowledge
Qualifications
Strong skills in Customer Satisfaction, Customer Support, and Customer Service
Excellent Communication skills to effectively interact with customers
Ability to enhance and improve overall Customer Experience
Excellent interpersonal skills and a friendly, approachable demeanor
Ability to work as part of a team in a fast-paced environment
Experience in the restaurant or hospitality industry is a plus
Bachelor's degree in Business, Hospitality, or a related field is preferred
This is a full-time on-site role for a Customer Experience Agent located in ZALKA.
The Customer Experience Agent will be responsible for ensuring customer satisfaction by providing top-notch customer support and service. Daily tasks include addressing customer inquiries, resolving issues, and improving the overall customer experience. The agent will also proactively engage with customers to maintain and enhance their satisfaction levels.
In addition receiving delivery orders from guest according to script using the excellent menu knowledge
Qualifications
Strong skills in Customer Satisfaction, Customer Support, and Customer Service
Excellent Communication skills to effectively interact with customers
Ability to enhance and improve overall Customer Experience
Excellent interpersonal skills and a friendly, approachable demeanor
Ability to work as part of a team in a fast-paced environment
Experience in the restaurant or hospitality industry is a plus
Bachelor's degree in Business, Hospitality, or a related field is preferred
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Experience Agent
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