Customer Experience Executive
TRANSMAR
Posted on 27 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Duties and Responsibilities:
Managing and executing customer bookings against space and equipment availability.
Managing and executing documentation process.
Managing and executing invoicing and BL Delivery.
Completing required periodical reports.
Cooperating with Sales counterpart for maximum customer retention and satisfaction.
Meeting designated customer SLAs.
Proactively helping customers with their shipment process.
Following up on the forecasted shipping volumes of the customers.
Managing existing accounts.
Desired Candidate Profile
Requirements and Qualifications:
1-3 years of experience in any customer service/account management role.
Bachelor s degree in relevant field (Preferably Logistics).
Company Industry
- Shipping
- Freight
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Customer Experience Executive
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