Customer Fulfilment Analyst MENAPT Cluster
SC Johnson
Posted on 2 Sep
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Responsibilities:
- To ensure accurate and smooth processing of customer orders and master data (Customer & Material Data) in SAP.
- To professionally manage stock allocations in line with local sales & supply chain teams expectations in low or out of stock situations
- To ensure the effective management of new product listings and delists into customers through liaison with the local sales & logistics service providers
- To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets
- To maximize collaborative ways of working with trade customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiatives
Experience you ll bring:
- Fluent in English and Arabic both written and verbal
Behaviors you ll need:
- Influencing, presenting, communication and problem- solving skills
- Ability to establish collaborative and trusting business relationships, through professional, proactive interactions
- Very good team player
- Mindset to seek continuous improvement
Desired Candidate Profile
Experience you ll bring:
- Supply Chain Experience or understanding of end-to-end Supply Chain (desirable)
- Previous experience in customer services and order management experience (desirable)
Company Industry
- FMCG
- Foods
- Beverages
Department / Functional Area
- Logistics
- Supply Chain
Keywords
- Customer Fulfilment Analyst MENAPT Cluster
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SC Johnson
SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers such as Raid , Glade , Ziploc and more, in virtually every country around the world. Together, we are creating a better future for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.