Customer Representative

Organon

Responsibilities

• Planning and conducting daily visits to HCPs to promote assigned products, convey company messages.
• Organizing Appointments and meetings with HCP's, Building and maintaining a good business relationship with customers.
• Creates, monitors and revises lead generation plans to generate a substantive business opportunity pipeline.
• Understand and values the organization ethics fully and then apply that knowledge to their interactions.
• Provide the necessary clinical and outcomes data regarding their products and services.
• Could provide business-to-business partnership solutions that can drive revenue and save cost.
• Tailor messages to the audience with whom they are interacting.
• Could discuss how their product or service can aid in meeting the organization s quality metrics.
• Responds to customer questions.
• Effectively builds rapport with customers by probing for needs and recommending appropriate solutions.
• Achieves monthly, quarterly, and annual goals, while ensuring the optimum customer experience and satisfaction by following established processes and procedures.
• Execution of marketing strategy in full alignment with Brand & Customer Managers.
• Collaboration with commercial & market access teams to achieve goals.
• 100% execution under compliance / Pharmacovigilance SOPs (Policies & Procedures).

Required Education, Experience and Skills

• BS degree in pharmaceutical / medical science.
• 0-5 years of experience.
• Proven sales track record (if not a fresh Grad.).
• Experience in Cardiovascular /Dyslipidemia / Bone /Pain Or Respiratory therapeutic areas.
• Excellent communication skills.
• Eager to expand knowledge and acquire new skills.
• Results oriented with ability to meet deadlines and handle challenging assignments.
• Very Good command of English language.
• Proficient with required practical applications & software.
• Competent presentation skills.
• Self-motivated and energetic with drive to excel.
• Based in Cairo. Preferred ( Zatoun , Matarya , Ain Shams)
• Valid driving license.