Customer Service & Administrator

Zurich Insurance

Employer Active

Posted 9 hrs ago

Experience

1 - 3 Years

Job Location

Dubai - United Arab Emirates

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

As Customer Service & Administrator, your role will involve:

  • Sets and achieves targets to maintain productivity, efficiency and quality standards.
  • They meet the requirements of their customers, build and maintain excellent customer relationships through processing a range of tasks and services, while demonstrating knowledge of relevant systems, products, processes, and procedures.
  • They contribute to a positive and supportive team culture, and demonstrate clear adherence to customer focus, and work collaboratively across all operational areas.
  • They take personal responsibility for resolving basic queries from customers and agents.
  • They help identifying and taking forward continuous improvement opportunities.

Desired Candidate Profile

To be successful in this role, you will need:

  • Bachelor s degree preferred (or equivalent), and prior experience in a related field.
  • Understanding of Insurance, corporate savings and pensions / end of service benefits being strongly preferred.Previous experience working within an international and diverse cultural organization would be beneficial.
  • Previous experience working within an international and diverse cultural organization would be beneficial.

Skills:

  • Analytical and problem-solving mindset.
  • Accuracy and Attention to details.
  • Excellent knowledge of Microsoft office packages Excel, PowerPoint and Word.
  • Excellent negotiation and communication skills both written and verbal in English and Arabic.
  • Digital Literacy

Company Industry

Department / Functional Area

Keywords

  • Customer Service & Administrator

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Zurich Insurance

Zurich Middle East is part of Zurich Insurance Group, one of the world s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.

https://fintechnews.ae/job/customer-service-administrator-at-zurich-insurance/