Customer Service Advisor (M/F) Agadir Italian Concentrix Corporation

As a Telephone Sales Customer Consultant, you will have a key role:

• Respond to customer inquiries : Ensure quality support via phone, email, and chat in compliance with service standards.

• Manage complaints and reports : Identify issues and provide appropriate solutions to ensure customer satisfaction.

• Build customer loyalty : Offer personalized responses and effective support to strengthen customer relationships.

• Contribute to service performance : Share insights and feedback to continuously improve operational quality.

What we offer you

At Concentrix, we value everyone's potential, with tailored opportunities and compensation tailored to your experience, whether you're a motivated junior or an experienced direct sales professional.

An attractive and personalized salary based on your level of experience

In addition to your fixed salary, you will benefit from exceptional bonuses:

• Paid training starting from the first month.

• Unlimited bonuses based on achieving goals.

• Language bonus dedicated to our multilingual Game-Changers.

• Regularity bonus from the 12th month and performance-related incentives.

• Special bonus for the A d El Adha.

Numerous additional benefits:

• Affordable health insurance and pension fund after one year.

• Free telemedicine consultations 7 days a week for the whole family.

• Flexible hours with the possibility of smart working after the integration period.

• Free access to company gyms and agreements with nursery schools.

• Continuous training to develop your skills and acquire new knowledge related to the role.

A dynamic work environment:

• Themed entertainment and gifts throughout the year to strengthen team spirit.